Responsible Gaming

Th999 — Responsible Gaming

Gaming is for fun, not stress. th999 believes every member deserves a safe and responsible gaming experience. We are always here to help you build healthy gaming habits.

18+ Only
Time Limit Setting
Budget Control
24/7 Support

Responsible Gaming Core Pillars

The tools and policies we follow to ensure responsible gaming on th999.

Spend Limit

You decide how much to spend per day, week, or month. th999 will automatically alert you when you approach your set limit.

Session Time Control

Decide how long you want to play each day. When your time is up, th999 will remind you to take a break.

Self-Exclusion Feature

Temporarily lock your account for a set period — take a break anywhere from 24 hours up to 6 months, on your own terms.

Loss Limit

Your session will automatically stop if your losses exceed a set amount. Keep yourself protected from financial harm.

Permanent Exclusion

If you feel gaming is having a negative impact on your life, th999 can permanently close your account upon request.

Professional Support

If you're struggling, our trained support team is always here to help — and can connect you with specialist advice when needed.

Emergency Support

If you are struggling with gaming addiction, contact our support team today.
[email protected]

Age Restriction

Th999 only 18 years and above For adults only. Access by minors is strictly prohibited.

01
What does responsible gaming mean?

Responsible gaming means enjoying gaming as a limited, controlled form of entertainment — not as a source of income or a way to solve problems. At th999, responsible gaming is not just a policy; it is the foundation of everything we do.

Online gaming is growing fast in Bangladesh — from slots to Sports Betting, maintaining a healthy mindset matters in every game you play. th999 believes gaming is only fun when you know when to stop and how much to spend.

The core principle of responsible gaming is to play within your budget, manage your time, and avoid chasing losses with emotional bets. th999 upholds these values and encourages all members to do the same.

Keep in Mind
Gaming is always for entertainment — never as a solution to financial problems or a way to pay off debt.
02
Signs of Problem Gambling

It is not always easy to recognise when gaming becomes a problem. Often we do not realise our habits are slipping out of control. Watch out for the following signs:

Financial Signs

Chasing losses with bigger bets, spending household money on gaming, or borrowing to play.

Behavioural Signs

Unable to stop, hiding gaming habits from family and friends, or lying about gaming.

Psychological Signs

Feeling restless or irritable when unable to play, or turning to gaming as an escape when feeling low.

Social Signs

Prioritising gaming over work, studies, or family responsibilities.

If you notice any of the above signs in yourself, contact our support team right away. th999 will be with you every step of the way to help you make the right decision.

03
th999 Responsible Gaming Tools

Th999 offers a range of dedicated tools to help members play responsibly. All tools are completely free and available at any time:

  • Deposit Limit: Set a maximum deposit amount — daily, weekly, or monthly.
  • Session Timer: Set alerts to keep each gaming session within a set time limit.
  • Reality Check: You'll receive periodic reminders showing how long you've been playing.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Close your account for a period of 6 months or permanently.
  • Loss Limit: Session ends automatically when losses reach a set amount.
  • Gaming History Review: You can view your complete gaming activity history at any time.
04
Limit Setting Details

Setting limits on th999 is simple. The table below shows what types of limits you can set, how to set them, and how long they take to come into effect:

Limit Type Effective Time Modifiable Status
Daily Deposit Limit Instant After 24 hours Active
Weekly Deposit Limit Instant After 7 days Active
Monthly Deposit Limit Instant After 30 days Active
Session Time Limit Instant Anytime Flexible
Loss Limit Instant After 48 hours Active
Cooling-Off Period Instant After Expiry Temporary
Self-Exclusion Instant Non-modifiable Permanent

Go to Account Settings to set any limit, or reach out to our support team for help. Lowering a limit takes effect immediately, while increasing one kicks in after a set period — this is an intentional safeguard.

05
Steps to Set a Limit
  • 1
    Log In to Account
    Log in to your account on th999 and click the profile icon in the top right corner.
  • 2
    Open the Responsible Gaming menu
    Go to the Settings menu and select the "Responsible Gaming" section.
  • 3
    Choose a Limit Type
    Deposit, loss, session time, or exclusion — choose the type of limit that suits your needs.
  • 4
    Set Amount & Duration
    Set your preferred amount and time period (daily / weekly / monthly).
  • 5
    Confirm
    Confirm your chosen limit. It will take effect immediately and you'll receive a confirmation message.
06
Safe Gaming — A Guide to Understanding Risk Levels

To reduce the risk of harmful gaming behaviour, th999 follows the guidelines below to keep members informed:

Playing Within Budget Safe
Occasionally exceeding budget Moderate
Chasing losses High
Gambling with household money / unable to stop Risky
07
Protection of Minors

Th999 strictly prohibits anyone under 18 from registering or playing. We verify age at every registration and immediately suspend any suspicious accounts.

If you are a parent and want to prevent your child from accessing this platform, take the following steps:

  • Use parental control software on your device.
  • Use your browser's site-blocking feature.
  • Use the password lock feature on the th999 app.
  • If you have any concerns, contact our support team right away.
For Parents
If your child has accidentally registered on th999, please contact [email protected] immediately. We will promptly close the account and delete all associated data.

Responsible Gaming Habits

Follow a few simple habits to play responsibly on th999.

Set a Time Limit

Play for a fixed time each day. Set a timer and make sure you stop when it goes off.

💰
Stick to a Budget

Set aside a fixed amount each week. Once that budget is gone, stop playing.

🧘
Take a Break

Take at least a 10-minute break every hour. Get up and move around instead of sitting for long stretches.

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Stay Focused

Gaming is purely for entertainment — not for earning income. Keeping this in mind makes decision-making easier.

Standard FAQ

Answers to the most frequently asked questions about responsible gaming.

Yes, all responsible gaming tools on th999 are completely free and available to every registered member. Deposit limits, session timers, loss limits — everything can be managed from your account settings.

A permanent self-exclusion cannot be reversed and your account cannot be reactivated. For a temporary cooling-off period, your account will be reactivated automatically once the set period ends.

No. Decreasing a limit takes effect immediately, but increasing a limit only comes into effect after a set waiting period (24 hours for daily limits, 7 days for weekly limits). This helps prevent impulsive decisions.

th999 monitors unusual gaming patterns through an automated system. If any member shows signs of risk in their gaming behaviour, our team proactively reaches out to offer support.

th999's support team is available 24/7. Email us at [email protected] or reach out via live chat. We can also connect you with a professional counsellor if needed.

Reality Check is an automated notification that appears on screen at set intervals, showing how long you've been playing, how much you've deposited, and how much you've won or lost — so you can make informed decisions.
Safe & Responsible

Play Responsibly, Enjoy with th999

Th999 is committed to providing a safe and healthy gaming environment at all times. Join today and enjoy our responsible gaming tools.

For players aged 18 and over. Please play responsibly.

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