Th999 — Privacy Policy

Welcome to th999. This Privacy Policy clearly explains how personal data of th999 platform users is collected, used, and protected. th999 believes your privacy is a fundamental right and that protecting it is our highest responsibility.

By creating an account, logging in, or using any service on th999, you are considered to have fully accepted this Privacy Policy. This policy applies to the th999 website, mobile app, and all digital services.

We collect your data solely to improve our services, ensure security, and meet legal obligations. th999 never sells your personal data to third parties for advertising or commercial purposes.

Th999 only collects information that is necessary to provide services and maintain security. The types of data we collect are outlined below:

• Identity Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Email address, mobile number, current address.
• Financial Information: bKash/Nagad/Rocket number, bank account details (for payment verification purposes only).
• Device & Network Information: IP address, device type, browser version, operating system.
• Activity Data: Game history, deposit & withdrawal logs, login time and location.
• Location Data: Approximate geographic location (based on IP address).

Th999 never stores your full bank card number or PIN. Sensitive payment information is processed exclusively by the relevant payment gateway.

Th999 uses your data only for its intended purpose. Each piece of information is used solely for the reason it was collected:

• Creating and managing accounts and verifying membership.
• Processing deposit, withdrawal, and payment transactions.
• Preventing fraud, money laundering, and cyber attacks.
• Meeting legal and regulatory obligations.
• Improving customer support services.
• Identifying and resolving technical issues on the platform.
• Supporting members under our Responsible Gaming program.
• Sending promotional offers (to consenting members only).

Th999 stores your data on internationally certified secure servers. Our data centers operate under 24/7 security monitoring and follow industry-leading security protocols.

• All data is stored with AES-256 encryption.
• TLS 1.3 protocol is used for all data transfers.
• Regular security audits and penetration tests are conducted.
• After account closure, certain data is retained for a specified period as required by legal obligations.
• Data that is no longer needed is securely deleted after the designated retention period.

How long we retain your data depends on its type and applicable legal requirements. Transaction-related data may be retained for up to 5 years after account closure to comply with international Anti-Money Laundering (AML) regulations.

Th999 does not sell or rent your personal data to any third party. However, limited information may be shared in specific circumstances:

• Payment Processor: Approved payment gateways including bKash, Nagad, and Rocket — for transaction verification purposes only.
• Law Enforcement: In response to a valid court order or government directive.
• Cybersecurity Partner: Limited data for fraud detection and prevention purposes.
• Regulatory Authority: To meet the regulatory requirements of the licensing authority.

Even in the above cases, th999 ensures that only the minimum necessary data is shared and that the relevant parties maintain an equivalent standard of privacy protection.

Th999 uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device that help improve site functionality.

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
• Performance Cookies: To analyze which sections of the site are used most and improve them accordingly.
• Functional Cookies: Used to remember your language preference and other settings.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some th999 services to not function properly.

As a th999 member, you have several important rights over your own data. To exercise these rights, please contact our support team:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Opt Out of Marketing: You may opt out of promotional messages at any time.

Th999 strictly does not collect any data from users under 18, and minors are completely prohibited from using the platform. If we become aware that a minor has registered, the account will be immediately terminated and all collected data will be deleted.

Th999 reserves the right to update this Privacy Policy in part or in full as needed. You will be notified of any significant changes via your registered email and account notifications.

Continued use of th999 after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly. The "Last Updated" date at the top of the page will always reflect the most recent revision.

For any questions, complaints, or data requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We typically respond within 48 hours.